Online Store Policy
 

We send our FromWoopWoop products anywhere in the world.

If you would like a personal card to be included in your delivery, please supply your text message in the ‘Gift Card: Enter your message’ field during checkout.

All prices are in Australian dollars.
All prices are inclusive of a 10% sales tax (GST) within Australia. This will be subtracted from international orders on checkout.

Postage Options

Australia
Registered Post: 0-3kg: $12 (up to 4 units)
Registered Post: 3-5kg: $15 (5–7 units)
Registered Post: 5-7kg: $18 (8–10 units)

Expected delivery time within Australia: 3-5 Business days

Zone A - New Zealand
Airmail Registered Post: 500-750g: $20  (1 unit)
Airmail Registered Post:1250-1500g: $31 (2 units)
Airmail Regular Post: 2-3kg: $67 (3-4 units)
Airmail Regular Post: 3-5kg: $86 (5-7 units)
Airmail Regular Post: 5-7.5kg: $109 (8-10 units)

Zone B - Asia Pacific
Airmail Registered Post: 500-750g: $23 (1 unit)
Airmail Registered Post: 1250-1500g: $38 (2 units)
Airmail Regular Post: 2-3kg: $79 (3-4 units)
Airmail Regular Post: 3-5kg: $103 (5-7 units)
Airmail Regular Post: 5-7.5kg: $135 (8-10 units)

Zone C - USA / Canada / Middle East
Airmail Registered Post 500-750g: $27 (1 unit)
Airmail Registered Post 1250-1500g: $45 (2 units)
Airmail Regular Post: 2-3kg: $92 (3-4 units)
Airmail Regular Post: 3-5kg: $123 (5-7 units)
Airmail Regular Post: 5-7.5kg: $165 (8-10 units)

Zone D  - Rest of world
Airmail Registered Post 500-750g: $32 (1 unit)
Airmail Registered Post 1250-1500g: $56 (2 units)
Airmail Regular Post: 2-3kg: $100 (3-4 units)
Airmail Regular Post: 3-5kg: $142 (5-7 units)
Airmail Regular Post: 5-7.5kg: $192 (8-10 units)

Expected delivery time for all international orders: 5-10 Business days

Postage policy

We use the registered service through Australia Post for local and International orders. At any time, please email us for your tacking number so we can trace your order.
*Please note that any international orders over 1.5kg do not allow for the registered option.

If you would prefer Fed Ex or another carrier, please email us and we can offer you alternative quotes on your order. If you forward your courier account details, we are also happy to arrange delivery and credit you the standard freight charges automatically added to your sale.

If you have not received your package within the estimated delivery time, please contact us.


Returns Policy

Quality is important to us.

We will replace or refund your purchase against manufacturer's defects with Studio Periscope written permission.

We will credit your original method of payment, excluding delivery.

Only orders placed via our online store can be returned to head office. To return an item to us, simply pack your item and invoice into a padded envelope or box and please send your parcel back to us by registered mail to:

Studio Periscope Pty Ltd
Level 2 / 29 Crossley St
Melbourne 3000
Australia

We cannot accept liability for goods lost or damaged in transport or change of mind.